Shipping & Returns Policies
Tuxedo Closeouts accepts orders on-line 24 hours a day, 7 days a week.
Payment
- We accept Visa, MasterCard, AMEX, Discover, Applepay and PayPal.
- Your credit card will be charged as soon as your order is submitted.
- We require that you provide an email address with your order so we can send you a confirmation email.
Shipping
We offer free shipping to any order shipped within the US that totals over $200. Otherwise, shipping rates are determined during checkout based upon total weight of the order.
- Orders are usually shipped within 24 hours from the time the order is placed. We ship a limited number of orders on Saturday, so orders placed from Friday to Sunday may be shipped on Monday.
- We make every effort to ship Priority and Express orders the same business day.
- Orders are usually shipped from our distribution center in Florida, but may be shipped in full or part from our store in NYC or our Amazon warehouse.
- Most orders are shipped via USPS First Class Mail, Priority Mail, or UPS ground.
- International buyers are responsible for all customs charges and taxes.
Returns & Exchanges
- If you are not completely satisfied, you may return items for an exchange or refund within 30 days.
- Shipping charges are not refundable.
- Merchandise must be returned in original condition, unworn, with all original tags.
- Return shipping charges are paid by you (the buyer), unless you are returning merchandise that was received damaged.
- Repackage the items similar to how they were received and send them to the following address:
Tuxedo Closeouts
8374 Market St #493
Bradenton, FL 34202
- Please remember to include your receipt or a paper with your name and address so we know who to refund. If you would like to exchange your item, include a note with a description of what you would like in exchange.
- We generally refund merchandise within 2-3 business days of receiving it.
- NOTE: If you are returning damaged merchandise, please send an email to: info@tuxedocloseouts.com with a photo of the damaged item(s) for special return and refund instructions.